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Reviews based on
Reviews based on
Radaro’s delivery and transport management platform streamlines and optimises the outbound execution, planning and customer experience across a vast array of industries and service sectors. With its innovative features and user-friendly interface, Radaro empowers businesses to enhance their outbound operations and provide a seamless customer experience.
Create and manage jobs, simplify dispatch and track driver locations and service/product deliveries, all through one easy-to-use portal, accessible whenever and wherever you need it.
Create and manage jobs, simplify dispatch and track driver locations and service/product deliveries, all through one easy-to-use portal, accessible whenever and wherever you need it.
Work orders and optimised routes sent directly to driver devices. Upload job completion/delivery confirmations on the spot. Allowing drivers to work faster, earn more, and reduce time lost by admin.
Work orders and optimised routes sent directly to driver devices. Upload job completion/delivery confirmations on the spot. Allowing drivers to work faster, earn more, and reduce time lost by admin.
Your customers have better things to do than waste their day waiting for a delivery. With Radaro, they are kept informed for the entire experience! Radaro uses AI and Machine Learning to provide accurate planned delivery times. Then allows your customer to watch your drivers moving location when they are on the way, getting a live ETA, and instantly rate their experience, keeping everyone in the loop.
Your customers have better things to do than waste their day waiting for a delivery. With Radaro, they are kept informed for the entire experience! Radaro uses AI and Machine Learning to provide accurate planned delivery times. Then allows your customer to watch your drivers moving location when they are on the way, getting a live ETA, and instantly rate their experience, keeping everyone in the loop.
What Brands say about Radaro
The Radaro group is bold and yet responsible with the progression they make. The support exceeds expectation and their genuine desire to listen to their customer clearly drives them.
Its dynamic. Customers can tell us about their experience with us in real time allowing immediate remedy. The portal provides a great deal of detail about the work, the progress and the location of our workforce that enable us to react quickly.
Radaro has been a game changer for our company. It is becoming widely spoken about in our industry and has quickly become the standard when it comes to offering a delivery model to the customers in our industry.
The use of Radaro allows our company to take ownership of the service to our customers from start to finish – clear lines of communication between company and customer via the use of Radaro, have dramatically reduced issues we were experiencing with the previous way we conducted our delivery model.
Radaro have been very easy to deal with and their product does what it says it will do – Ease of deployment, proactive communication with customers, live tracking, data capturing and reporting. It has provided our customer support team with complete visibility to all home deliveries – nationally and will soon be deployed across all our retail deliveries.
Brilliant! Customer support and service has been exceptional.
It changed the way we deliver our products to our customers, from GPS tracking, instant customer feedback and knowing the customers are notified of their delivery times when the truck is on its way is outstanding.
Game changing software for our customers delivery experience
Delivery tracking – customer can see progress of their delivery on Uber style map Instant customer feedback – we can address customer feedback immediately after delivery
Managing Director
We have been using Radaro for approximately 5 years, we are a delivery partner of a number of different big box retailers. When onboarding clients Radaro is always part of our presentation. Some of the benefits for our business has been; – Fantastic visibility for our end users. – Reduced incoming and out going phone calls due to time windows SMS’s sent out on the day prior/ live in queue position during delivery day. – Less need to contact our field teams, as we can monitor the progress of the day with their “Real time tracking” – Great tool when analysing staff efficiencies. – Large amount of photos on PODs ensure that all products can be captured. – Ease of use for our field teams. – Radaro has a great support team that is always there to help with adding merchants/ troubleshooting.
The Team at Radaro are exceptional and no stone was left un turned to ensure we had an outstanding experience across the network. The ease of use as well as functionality assisted greatly in a time where COVID caused a real need for the industry
We are saving valuable employee time as team members are not having to call every customer regarding their delivery and provide them with a delivery window. Radaro is perfect platform to provide you an easy delivery experience to your customer. The software enables us to keep our customers updated on there up and coming delivery then be able to report on this. We are also able to find a completed delivery and review the job. From the start of the deliver until the finish plus any feedback the customer provided all in one easy to access space. We are also able to KPI the drivers and ensure our high standards are meet.
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