FEATURE ENHANCEMENT: Your Driver?

When people initially learn of Radaro software, they will think of its primary use, helping businesses deliver goods to customers.

 

But it’s not just goods.

 

Radaro software is used across a wide range of industries that covers service technicians, specialty installers and healthcare professionals.

To enable a more personalized service, with improved brand consistency, we made a minor change that has a big impact.

 

On the customer tracking page, you can now choose how your team members are referred to via the personalised label.

Personalised Label

You can choose the term to suit your business:

 

  • Your Driver
  • Your Technician
  • Your Installer
  • Your …

 

The label is customisable up to a 20 character limit so you can use terms that are relevant to your business, just like leading designer furniture brand, Coco Republic has.

“The flexibility to change the wording on our customer communications in Radaro from “your driver” to “your Crafstman” (our Official name for these staff members) means our messages to our Clients is consistent and aligned with the language we use across the rest of our business. Whilst this is a simple change, its still a very important one and having our business partners at Radaro offering us this capability means its one less thing we need to worry about”

Michael – Coco Republic

To update your customer tracking page with a personalised label or if you’re interested in enhancing your delivery operations and improving the customer experience, contact the Radaro team or email support@radaro.com

ITo update your customer tracking page with a personalised label or if you’re interested in enhancing your delivery operations and improving the customer experience, contact the Radaro team or email support@radaro.com .
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