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Retail Delivery. Solved.

Name: Radaro
Brand: Radaro
Rating: 4 (35 reviews)

Elevate your Brand and customer experience with Radaro’s purpose-built functionality, driving on-road and backend efficiencies – all whilst creating data and transparency.

Powering Premium Retail Brands

Seeing is believing

Book a demo to see how Radaro can revolutionise your retail operations.

What Brands say about Radaro

Don’t take our word for it. See what our customers have to say.

Radaro’s agility and speed to improve on an already impressive product is outstanding. The product itself is easy to use and easy on the eye which encourages staff to use it rather than make internal phone calls. The driver-facing app is simple enough for all levels of drivers to learn and utilise effectively very quickly.

Home Delivery Lead

Real-time customer feedback in Radaro have resulted in a 25% increase in same-day dispute resolution within the first month implementation.

For Managers

Complete Network Visibility

Achieve comprehensive oversight of your outbound network, encompassing both owned and contracted fleets. Radaro empowers you with live updates on job progress and driver status, ensuring unparalleled transparency.

Compliance Checklists

Ensure total adherence of drivers to exhaustive chain-of-responsibility checklists, which is recorded instantaneously within the Radaro management interface. This includes the activation of email and API-driven notifications in case of non-compliant responses, supplemented with visual evidence and driver commentary.

Streamlined Driver / Carrier Onboarding

Effortlessly integrate your team of drivers, whether they are in-house or part of a contracted network, using the seamless onboarding process available directly through the Radaro management interface.

For Drivers

Driver Chain of Responsibility

Establish a fluid chain of responsibility for drivers through Radaro’s Start of Day Checklists. Radaro’s SoD checklists are fully customisable, featuring immediate email escalations in cases of non-compliance, and include the ability to attach requisite photos and comments.

Detailed Work Instructions

Empower your outbound teams with detailed job descriptions in rich text format that encompass an abundance of information, including order invoices and tabulated data. Further augment these descriptions with embedded videos, Google Street View images, PDF documents, and much more – the possibilities are boundless.

Comprehensive Digital POD’s

Radaro’s top-tier Proof of Delivery (POD) recording process allows for limitless photo capture or upload, customer signatures with customised confirmation messaging, driver commentary, and PDF document scanning. This assures that Radaro serves as a unified platform for not just visual evidence, but for all aspects pertinent to your delivery.

Driver Schedules

Empower your outbound teams by providing them with the flexibility to define their shift times and availability. This information is integrated seamlessly as a constraint within Radaro’s route optimisation engine, ensuring precise job assignments that are in sync with each team member’s availability.

For Customers

Event-Based Customer Notifications

Alleviate customer apprehension and establish clear expectations through tailored event-based SMS and Email notifications. Radaro offers versatile notification settings, encompassing multiple layers that can be customised according to your preferences.

Customer Self-Scheduling

Empower your delivery teams with a streamlined collection workflow for warehouses, stores, or distribution centers. Radaro’s all-encompassing pickup procedure enables drivers to document visual proof at the pickup point, incorporating barcode scanning, signatures, and comments.

Real-Time Tracking

Offer your customers an Uber-esque live tracking experience, complete with real-time monitoring of the driver’s location as they navigate to the customer’s destination. Dynamic ETAs are calibrated based on the driver’s position and traffic conditions, guaranteeing customers stay well-informed throughout the journey.

Customer Surveys and NPS

Effortlessly gauge customer loyalty towards your brand and gather specific feedback for each business unit with Radaro’s leading-edge customer surveys and Net Promoter Score (NPS). These can be fully customised in various response formats for a comprehensive understanding of customer sentiment.