Goliath (digital) vs. Goliath (operations): Who owns the last mile?

Goliath (digital) vs. Goliath (operations): Who Owns the Last Mile? As tradition would have it, the last mile was always operationally focused.  Merchandise, warehousing and transportation coming together to ultimately deliver a product into the hands of a customer.  DIFOT, optimisation, network efficiency… all terminology that whilst important, did not have any focus on the […]